Saturday, December 5, 2009

Automatic emails from USCG to mariners

Captains,
The Coast Guard has made millions of dollars worth of improvements at the National Maritime Center. Here's another service professional mariners should appreciate - automatic email to follow your credential applications and renewals.

RDML W

NMC to Make Mariner Credentialing Easier and Faster

Today the National Maritime Center (NMC) launched a new service that will automatically send an email notification to mariners informing them of the status of their credential application as it is being processed by the Coast Guard. Mariners who provide an email address with their credential application will receive an email when their application passes through the following states of processing:
• Sent from an REC to the NMC
• Awaiting Medical Evaluation
• Being Evaluated by Medical
• Awaiting Professional Evaluation
• Being Evaluated for Professional Qualifications
• Awaiting Information
• Approved to Test
• Approved to Print
• Issued
• Confirmation of delivery and request for feedback

“This new automated service will help maintain confidence among mariners that their application is being actively worked by the Coast Guard,” said CAPT David Stalfort, Commanding Officer, U.S. Coast Guard National Maritime Center.

There will also be reminder emails while in Awaiting Information or Approved to Test. The NMC will continue to upgrade this service as it undertakes other system improvements and welcomes customer feedback.

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